For each reservation we ask for a deposit of 300 €. In case of cancellation up to 10 days before the date of arrival (see cancellation conditions) the deposit will be converted into a voucher with a validity of one year (until 30. 10. 2024).
On the day of arrival your room will be available from 2 p.m. On the day of departure we ask you to leave your room by 11 a.m. All included services used on the day of departure after 11 a.m. and on the day of arrival before 2 p.m. will be charged.
Your four-legged friend is welcome in our hotel by prior arrangement! We charge a cleaning surcharge of Euro 20.00 per day (without food) an reserve the right to charge additionally for any final cleaning required on departure. We inform our guests that the dog has no access to the entire wellness area, the garden, and the dining room and restaurant.
Exclusively for our guests in Val d' Ega: You can use the entire local transport system in Val d' Ega and throughout South Tyrol free of charge.
For our guests we have installed two charging stations for e-cars in the garage.
For charging we charge the usual KW costs of Italy
The tourist tax amounts to 2,50 € per person and night (from 1/1/2024 3,40 €) and has to be paid directly on site. Children up to the age of 14 years are exempt from the tourist tax.
You can park your car free of charge in our car parking and in our garage.
According to Italian law, smoking is forbidden in our hotel and therefore also in our rooms. You can smoke in our smokers‘ lounge, on our terrace and on the lawn.