For each reservation we ask for a deposit of 300 €. In case of cancellation up to 7 days before the date of arrival (see cancellation conditions) the deposit will be converted into a voucher with a validity of one year (until 31.12.2023).
On the day of arrival your room will be available from 2 p.m. On the day of departure we ask you to leave your room by 11 a.m. All included services used on the day of departure after 11 a.m. and on the day of arrival before 2 p.m. will be charged.
Your four-legged friend is welcome in our hotel! For your dog we charge a daily supplement of 18,00 € (excl. food).
we inform our guests that the dog has no access to the wellness area and the dining room
Exclusively for our guests in Val d' Ega: from 01.12.2020 our guests can use the entire local transport system in Val d' Ega and throughout South Tyrol free of charge.
The tourist tax amounts to 2,50 € per person and night and has to be paid directly on site. Children up to the age of 14 years are exempt from the tourist tax.
You can park your car free of charge in our car parking and in our garage.
According to Italian law, smoking is forbidden in our hotel and therefore also in our rooms. You can smoke in our smokers‘ lounge, on our terrace and on the lawn.